GK: Management Aptitude and Communication Skills

1. The communication process is made up of various components. Which of the following is the actual physical product from the source?

A) Feedback
B) Filter
C) Message
D) Channel

... Answer is C)

2. Which of the following refers to the flow of information among persons at different levels, who have no direct reporting relationship?

A) Horizontal communication
B) Diagonal communication
C) Upward communication
D) Downward communication

... Answer is B)

3. The strengths and weaknesses of each alternative become obvious in which step of the decision making-process?

A) Identifying the problem
B) Identifying the decision criteria
C) Analying the alternatives
D) Implementing the alternative

... Answer is C)

4. The recruitment procudure is initiated when a vacancy occurs and is reported to the HR department. Which of the following is usually the first step followed in the recruitment procedure?

A) Designing job description
B) Developing a job specificiation
C) Performing job analysis
D) Attracting a pool of application

... Answer is C)
It consists of following steps: Performing job analysis, Designing job description, Developing a job specificiation, Attracting a pool of application

5. Advertisements are required for:

A) Boosting the production level
B) Motivating the employees
C) Boosting the sales
D) All of the above

... Answer is A)

6. The expansion of BIFR in the context oof Indian industry is:

A) Board for industril and financial Reconstruction
B) Bureau for Industrial and financial Reconstruction
C) Board for Investment and financial Reconstruction
D) Bureau of Investment and financial Reconstruction.

... Answer is A)
BIFR= Board for Industrial and financial Reconstruction was set up in January, 1987 and became functional as on 15th May, 1987.

7. Information communication is also referred to as:

A) Grapevine
B) Buzz
C) Pipeline
D) Noise

... Answer is A)

8. Which of the following is not true about 'power'?

A) Power requires no forman position
B) Power works both ways-downward and upward.
C) Power is derived from many sources
D) Power is a narrow term compared to authority.

... Answer is D)

9. Digital marketing is

A) a way of direct marketing
B) a way of indirect marketing
C) a strategy of the above Direct Selling Agents
D) All of the above

... Answer is A)

10. Which function of management involves filling and keeping filled, the positions in the organisation structure?

A) Organising
B) Planning
C) Staffing
D) Controlling

... Answer is C)

11. The conflict-resolution approach that corresponds with a high level of assertiveness and low level of cooperativeness, is referred to as

A) Compromising
B) Collaborating
C) Forcing
D) Avoiding

... Answer is C)

12. Without which of the following a bank cannot survive

A) Cash
B) Computers
C) Customers
D) Credit

... Answer is C)

13. The difference between the export and import of services is called:

A) balance of trades
B) balance of capital accounts
C) balance of current account
D) balance of invisible

... Answer is A)

14.Which approach to decision-making under conditions of uncertainty believes that individual attitudes toward risk very with events, with people and positions?

A) Risk analysis
B) Risk communication
C) Decision trees
D) Utility theory

... Answer is D)

15. Occupation involves

A) Administration
B) Trader
C) Chartered accountant
D) All of these

... Answer is D)

16. The name of the group led by Anil Ambani is

A) AA group of Companies
B) ATAG
C) Anil Ambani and Sons
D) ADAG

... Answer is D)
Anil Dhirubhai Ambani Group) led by Anil Ambani.

17. Meaning of Market Spacing is:

A) Place where goods are sold
B) Road Shows
C) Scope available for selling
D) Competition

... Answer is C)

18. Telearking campaigns are an alternative of

A) Avoid Buyer Resistence
B) Increase cold Calls
C) Reach a larger Clientele
D) Avoid face to face interactions

... Answer is D)

19. Which of the following does not come under the organisational objectives of the banks in India?

A) To earn profit
B) To play a developmental role in rural India
C) To provide employment to maximum people
D) To improve customer relationships

... Answer is C)

20. source of verval information include

A) Radio and Television Reports
B) Customers and consultants
C) Financial Institutions
D) All of the above

... Answer is D)